NetZero$$
NetZero NZW20 Waterplace
Electric Fireplace
Configure, Price & Visualize
Verified Estimate confirms the unit should fit and work in your space, then prices the exact vent kit for your venting plus any install add-ons you’ll actually need. The most accurate number.
Quick Estimate uses the simplest vent kit and a baseline install—a fast starting number, no questions.
Visualizer shows this unit rendered in a photo of your own room before anything is decided.
Product Configuration
Unit, fitting vent kit, and installation—priced right on this page.
This one prices person-to-person—book the free in-home visit and our team measures, confirms every install detail, and writes your estimate on the spot.
Sold and installed from our Ballard showroom · SKU AA-11-05157
Realistic flames made from water vapor, with no heat, fuel, or vent.
Quick Facts
- Heating Capacity: Designed for ambiance, not as a heat source.
- Fuel: Water and electricity.
- Controls: Buttons on the burner, remote included.
- Run Time: Up to 20 hours on a full tank.
Who It's For
You want the look of a fire somewhere a real one can't go: a wall with no chimney, a commercial space, a room divider. You need flames with no combustion at all. The NetZero Waterplace 20 is for the room that wants a 20-inch line of flame that needs only water and an electrical connection.
What Makes It Special
Instead of a burner, it makes a fine, cold water vapor that looks like real flames, so there are no emissions, no venting, and no moisture buildup on surrounding surfaces. Burners link up for a continuous line of flame.
It gives natural orange flames with adjustable height and speed, and you refill and drain the tank by hand.
Possible Downsides
- It gives no heat. The vapor flame is for the look only.
- Water hardness matters. Hard water affects performance and flame height; a softener kit is available.
If you want a fire feature anywhere you have water and power, the NetZero Waterplace 20 is the right decision. The room gets a fire no one expected could be there.
Add a log set (birch, white oak, driftwood, Norway spruce), media (glass diamonds, black glass, ice cubes, iceberg chips, river rock), or a liner.
Quick Specs
Dimensions
20" W · 8.75" H · 17.5" D
- Approx. Heating Area
- Designed for ambiance, not as a heat source.
- Remote Control
- Included
- Style
- All · Modern · Traditional · Transitional
- Fuel
- Electric
Available at our showroom
Manuals & Spec Sheets
NetZero: NZW20 Waterplace Owner's Manual
NetZero: NZW20 Waterplace Brochure
NetZero: NZW20 Waterplace Installation Manual
NetZero: NZW20 Waterplace Architect's Guide
Documentation for this model is available at our showroom.
Can you get an instant online estimate for the NetZero NZW20 Waterplace?
Yes—right on this page. Configure the NetZero NZW20 Waterplace and get a free, no-obligation instant estimate covering the unit as configured, a fitting vent kit, and professional installation labor. No phone call required.
What's included in the online estimate?
The unit with the options you selected, a real vent kit matched to your venting, and the installation labor for a typical setup. Your free one-to-two-hour in-home visit confirms every detail before anything is ordered.
Who pulls the permit?
We do, on every job, in every jurisdiction we serve—and we meet the inspector. It's built into the process, not an upsell.
Can you see the NetZero NZW20 Waterplace in a photo of your own room?
Yes. The Visualizer tab on this page renders the NetZero NZW20 Waterplace into a straight-on photo of your wall, scaled to the room, so you see it in your space before you price a thing. Phone photos are fine. It's a faithful preview, not an architectural drawing; sizing, venting, and trim get confirmed at the free in-home visit.
Is the online estimate real, or a rough guess?
Real, and honest about what it is: a price for the NetZero NZW20 Waterplace as configured, a fitting vent kit, and professional installation labor, built from real Seattle installs. It is not binding. The free one-to-two-hour in-home visit checks your actual house before the price is final, and nothing is ordered until then.
Do you install and service the NetZero NZW20 Waterplace yourselves?
Yes, both. Our own in-house installers set the NetZero NZW20 Waterplace, run the venting and the gas, pull the permit, and light the first fire before leaving. Afterward the service desk looks after every unit that came from Sutter, with factory-trained technicians and a real date when you call.
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Close Cousins on the Floor
A near-miss on size or budget usually has a cousin that fits—ask the team.
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Be confident that the details of your project are covered—the permit, the venting, the schedule, the trim that honors your hundred-year-old tile. Then enjoy your home every day of the year.