Seattle's Hearth Shop · Ballard
Fireplaces Made Simple for Homes Across Seattle
Fireplaces, stoves, and outdoor living from Everett to Kent—all sold, installed, and serviced from our Ballard showroom. We cover every detail of your project, so you can enjoy your home every day of the year.
Here for the Whole Job
Most Fireplace Projects in Seattle Are More Complicated Than People Realize
The houses here have been standing since the twenties and thirties. Brick chimneys, tiled surrounds, framing that doesn't match anything in a manual. What starts as "I just want a gas insert" turns into venting, gas lines, permits, and a dozen details you didn't know needed tracking.
Hire the wrong outfit and those details surface mid-project—as delays, change orders, or a failed inspection. Hire us and they surface in our notebook, where they belong. Don't hand the most-loved corner of your house to whoever picks up the phone first.
Get Instant Estimate
What You Say
“I want a fireplace right here.”
What We Start Tracking
- Venting path and chimney condition
- Gas line size and delivery capacity
- Joist spacing and framing clearances
- Exterior terminations and penetrations
- Electrical—and whether you can skip it
- Permit, inspection, and code items
- Surround, hearth, and finish details
- Lead times on the unit and trim
- Draft, and whether the flue still pulls
- Who else the job touches and when
Start With Your Scenario
What's Your Situation?
Start with the situation, not the spec sheet. Pick yours and we'll route you to the right options, the right questions, and a real number.
Blank Wall
No fireplace yet—let's plan one from the framing out.
Start here
Open Fireplace
A drafty masonry firebox. An insert, gas logs, or glass doors can put it back to work.
Start here
Fireplace Replacement
The old unit's done. Swap it for one that earns the wall.
Start here
Freestanding Stove
Wood or gas heat that changes the whole room.
Start here
Outdoor Area
Fire pits, outdoor fireplaces, and heaters for the patio.
Start here
New Construction
Building or gutting to studs? Let's plan the fireplace into the framing.
Start hereSomething Not Lighting Right?
Service & Repair
Factory-trained technicians for fireplaces, stoves, and inserts, plus grills and patio heaters. One service desk, answering since 1979.
Seattle's Classic Homes, Handled With Respect
We Know Seattle's Fireplaces
Half the fireplaces we're asked about are the beautiful originals—1920s tilework, glazed brick, surrounds that have anchored the room for a century. Some outfits would bolt a big trim panel over all of it and call it done.
We won't. The job is to honor the fireplace—accentuate what's there without covering it. Inside-fit inserts, overlap trims made to measure, and when a surround needs a mason's hands first, we'll tell you that too. We've been here 47 years. There's a reason for it.
- Pull the permit on every job, in every jurisdiction.
- Walk the site a week or two before install day.
- Pass inspection the first time—clearances, venting, gas, and electrical.
- Keep the install date, with lead times stated up front.
The Plan
Let Our Team Help You From Start to Finish
Get an Instant Estimate
Answer a few questions about your home and see options with real ballpark pricing—or come stand in front of the burning displays in Ballard and start there.
Schedule an In-Home Visit
Our estimator measures, checks the venting and gas, and confirms every detail before anything is ordered. One to two hours, no charge, no pressure.
Enjoy a Simple Installation
Our in-house crew installs to code and on schedule—permit pulled, site pre-checked, and the first fire lit before we leave.
Then the good part—enjoy your home every day of the year.
Get Instant EstimateBarbecue & Outdoor Kitchen
From Saturday Grills to Full Outdoor Kitchens
If you spend good money on a grill, you shouldn't have to replace it all the time. The barbecue department runs on that one idea—whether you're wheeling home a Weber or planning an island like a construction project.
Grills
Weber to Twin Eagles—grills that outlast the deck they sit on.
Start here
Smokers
Weber's Smokey Mountain and Smoque—charcoal and pellet, from the same wall.
Start here
Pizza Ovens
Wood-fired and gas ovens, picked from the same wall as the grills.
Start here
Outdoor Kitchens
Turnkey islands or your builder's design, planned before anything is ordered.
Start herePlatinum Big Green Egg dealer · Grill service & repair · Real advice at the counter
Browse Barbecues & SmokersOutdoor Fire & Heat
Keep the Patio in Play
A Puget Sound evening ends when the warmth does. Fire pits, outdoor fireplaces, and radiant heat stretch the outdoor season from March to November—and for the committed, straight through January.
Gas stubs, flex lines, and 240V circuits planned before anything is ordered.
Get Instant Estimate
In Their Words
Real Reviews From Around the Sound
Unedited, from real Sutter customers. The pattern is always the same: the complicated part got handled.
4.6 stars across 171 Google reviews
“We visited their showroom in Ballard and we decided to order our fireplace through them. I was confused about their various options but they helped explain things quite well. In the end, we got a great fireplace that didn't break the bank....”
Read the full review
We visited their showroom in Ballard and we decided to order our fireplace through them. I was confused about their various options but they helped explain things quite well. In the end, we got a great fireplace that didn't break the bank. They also had to install it before the remodeling was completed, so they worked with the contractor to explain where the chimney had to go, etc. After the remodel, they came over to teach us how to use the fireplace and help "break it in". It really is the heart of the house thanks to them.
“We had our annual maintenance today. Chyna was our tech. She was well organized and thorough. She also was able to touch up an area that was worn. Good as new! This is a consistently great company to work with. All their techs are top notch as well”
“Annual maintenance on our fireplaces, always a great experience - for many years! We highly recommend Sutter Home to be there for us. Jack was the technician this year, very thorough and clear about the work he did and what we should expect from one of our older units.”
“Chyna did a great job with our fireplace service. She patiently answered my questions giving me a good understanding of the unit. Very helpful. She was polite, and did an excellent job. Thank you!”
“We’ve used Sutter Home and Hearth to service our gas fireplaces for many years. Chyna was the tech this year. She arrived on time, was friendly (including with our dog🐶), and did a thorough job of inspecting and cleaning our fireplaces.”
“We had amazing service from discussing our needed repair of our gas fireplace to clear communication about when the service person would come and then really exceptional service to convert our fireplace to be able to use a remote to turn...”
Read the full review
We had amazing service from discussing our needed repair of our gas fireplace to clear communication about when the service person would come and then really exceptional service to convert our fireplace to be able to use a remote to turn on.Chyna was a fantastic service person!!!! Arrived on time and did exceptional work
“Chyna couldn’t have been better. Professional, personable, informative, complete in both her assessment and work! We are so happy with her work. Thank you!”
“Professional, efficient and polite. Would recommend Chyna to anyone who needs services done in their home.”
“Fab service from Chyna. Professional, timely.”
“Ryan Walker came on time, was friendly and courteous—did a great job of cleaning our fireplace unit and replacing a faulty part. Great customer service!”
“I was really happy with the service and communication from the team at Sutter. I had a gas insert installed right before I purchased a house in 2012. The startup sequence was not functioning properly, and its repair surpassed my own...”
Read the full review
I was really happy with the service and communication from the team at Sutter. I had a gas insert installed right before I purchased a house in 2012. The startup sequence was not functioning properly, and its repair surpassed my own abilities... enter the team at Sutter. Chyna and Aaron were able to work through the problem, were polite, skilled and communicative. Glad to have a working system again that will hopefully be able to serve us for another 15ish years.
“Received excellent service on our previously installed gas insert from Sutter. Our technician Chyna was excellent - great at troubleshooting and efficiently fixing the issue!”
“Chyna was thorough, efficient, and explained everything clearly before she left. Bought the unit from sutter and they have primarily been the ones servicing it, and Chyna was BY FAR the best technician they have sent!”
“Got a Valor unit installed in 2022 and just had the screen replaced and it serviced in 2026. Ryan W. was super helpful and personable, and our unit looks great.”
“Chad did an excellent job finishing the installation of our gas fireplace. He was on time, well-organized, precise and efficient. He answered our questions clearly and readily and gave us great instruction on the basics to get us started...”
Read the full review
Chad did an excellent job finishing the installation of our gas fireplace. He was on time, well-organized, precise and efficient. He answered our questions clearly and readily and gave us great instruction on the basics to get us started with the manual and first steps. Easy to interact with and a good finished product. On October 14 Jack returned to install the replacement piece that had arrived broken (twice!). He was patient, careful and thorough in making the installation of the correct piece and replacing the other logs. He showed us again how to work the remote to start up the fireplace. He carefully reviewed the process for burning off the chemicals that come with new parts, which we had waited to do until all pieces were here.
“I am reaching out to share my experience with service technician, Ryan W last week. Ryan was incredibly personable, knowledgeable, and helpful thorough the entire visit. He took the time to explain everything clearly, answered all my...”
Read the full review
I am reaching out to share my experience with service technician, Ryan W last week. Ryan was incredibly personable, knowledgeable, and helpful thorough the entire visit. He took the time to explain everything clearly, answered all my questions, made sure I was happy with the work being done, and made sure everything was working properly before leaving. Ryan listened to my end goals and was able to find a great solution for us. Ryan also took good care of our home in protecting the work area and cleaning up upon completion. It’s refreshing to have someone who genuinely cares about helping people and takes pride in their work. He was professional, friendly, and clearly cared about our having not just a well-working fireplace, but a terrific customer experience as well. He is the kind of in-home service technician one always hopes to have, but so seldom actually gets. Ryan provided great customer service. I really appreciated their attention to detail and the peace of mind knowing my fireplace was serviced properly. I hope you know what a terrific employee you have in Ryan, his service means we are now loyal customers of Sutter Home & Hearth.
“Jack and the other technician were great. They were both very professional, knowledgeable, and fixed our fireplace! Sitting by the fire as I write this. And they cleaned everything up very nicely. We will definitely hire them again.”
“Excellent and professional service. Jack the technician was very knowledgeable and fixed the issue promptly.”
“Chyna was great to work with! Excellent service! They were professional, knowledgeable, and thorough when servicing our fireplace. Everything was handled smoothly, and we would absolutely recommend them!”
“Ryan Walker is extremely thoughtful and knowledgeable... Thanks again Ryan”
“Chyna did a great job. She cleaned our fireplace very throughly. It looks great. She quickly identified the problem we were having and explained how to fix it if it occurred in the future. Thanks.”
“We have used Sutter Home and Hearth for regular service of our gas fireplace inserts for many years, and the service has always been excellent. Jack, who was the technician this year, provided particularly good service, with thoughtful and...”
Read the full review
We have used Sutter Home and Hearth for regular service of our gas fireplace inserts for many years, and the service has always been excellent. Jack, who was the technician this year, provided particularly good service, with thoughtful and meticulous attention to detail and clear communication of his recommendations.
“Clean, squared away, fixed all issues.”
“Chyna arrived within the scheduled time window, did an excellent job, and is a good communicator. 5 stars!”
“Ryan arrived promptly, was friendly, courteous, hardworking and fixed our gas fireplace problem. Once again, Sutter Home delivered! Thank you.”
“Ryan did an excellent job in correcting our malfunctioning fireplace.”
“Ryan was great. Personable, professional, and super knowledgeable. Wouldn’t hesitate to have him back.”
“We are very happy with our Peterson Real Fyre gas fireplace. Megan at Sutter is super knowledgeable, and Sutter's crew did a good job. It was hard to find a nice looking gas log set after 42 years of wood fires. Super convenient with...”
Read the full review
We are very happy with our Peterson Real Fyre gas fireplace. Megan at Sutter is super knowledgeable, and Sutter's crew did a good job. It was hard to find a nice looking gas log set after 42 years of wood fires. Super convenient with remote, and the G52 model kicks out a lot of heat at half the gas use. Peterson makes a high quality gas firelog system.
“I have been a customer of Sutter Hone and Hearth for over 20years. When we moved to our new home 4 years ago we now had four gas fireplaces but at that time they didn’t service our area. I had to call someone else I can tell you I was more...”
Read the full review
I have been a customer of Sutter Hone and Hearth for over 20years. When we moved to our new home 4 years ago we now had four gas fireplaces but at that time they didn’t service our area. I had to call someone else I can tell you I was more than happy that now they service our area. They are honest trustworthy and provide great service. I don’t think gas fireplaces are something you shouldn’t service regularly. Their tech China came out and was so professional and knowledgeable about each fireplace cleaning even the front panels so exceptional. I told her my concerns and she was very nice to explain everything. See you next year and thank you!
“Am totally impressed wih Sutter Home's service & attention to detail. They were clear on what they were doing to clean & repair my old gas fireplace. And, they patiently answered all my questions. To top it all off, their pricing is, in my opinion, more than fair.”
“Chyna and Jack serviced our two gas fire place units today, and I am really pleased with their work. They were both friendly, thorough and provided updates and explanations throughout the appointment. We had a particularly tricky problem...”
Read the full review
Chyna and Jack serviced our two gas fire place units today, and I am really pleased with their work. They were both friendly, thorough and provided updates and explanations throughout the appointment. We had a particularly tricky problem to solve for with one of the units and they did a great job. I look forward to working with them and Sutter Home & Hearth again. Thanks team!!
“Sutter Home & Hearth has previously installed gas inserts and gas logs at multiple family member's homes in the Seattle area. We reached out several years ago for a quote and finally made the decision to have one installed at our house...”
Read the full review
Sutter Home & Hearth has previously installed gas inserts and gas logs at multiple family member's homes in the Seattle area. We reached out several years ago for a quote and finally made the decision to have one installed at our house place just north of Seattle. We were highly pleased with the experience and professionalism that the sales team and the in-home estimator brought in every contact. The installation team was great and made sure to have drop clothes down to protect our carpet and ensured everything was in order after install, including a thorough explanation of maintenance and functionality. Highly impressed and are now able to utilize our largest room in our house all through the winter with the nice complementary gas insert. Definitely top notch customer service and installation. Highly Recommend!
“We have used their products and had regular service from Sutter Home and Hearth for years. Today Jack came to clean and check our gas fireplace before cooler weather arrives. He did a great job and went beyond what was necessary to improve...”
Read the full review
We have used their products and had regular service from Sutter Home and Hearth for years. Today Jack came to clean and check our gas fireplace before cooler weather arrives. He did a great job and went beyond what was necessary to improve the overall look as well as to insure it is functioning perfectly. We look forward to fireplace season!
“Fast and clean service. Ryan helped out with a few issues including paint touch up. Informative and friendly.”
“Ryan Walker was the technician. He was efficient, polite and even taught me how to access and change batteries.”
“We love our 2 gas fireplaces. Today’s annual check up by Chyna was great”
“Jack was very thorough with my fireplace cleaning project. He explained what he was doing and why and made sure I understood. When i found out later he was fairly new to the job, I was even more impressed.”
“Sutter is one of the few companies that offers excellent customer service. The guys who cleaned & repaired my gas fireplace today were friendly & skilled. I highly recommend Sutter Home & Hearth.”
“The best experience! Chyna and Jack fixed our broken fireplace and kept the whole ordeal clean and tidy. They also kept me informed every step of the way! Thank you!”
“Great friendly and professional service. China was awesome! She addressed all our concerns and has our fireplace up and ready for the winter months ahead!”
“Excellent customer service to repair my Twin Eagles grill. Aaron was punctual, competent and engaging throughout the entire service call.”
“Promises made and delivered efficiently, effectively with understanding and patience. Sutter Home & Hearth…a refreshing pleasure of a business!”
“Sutter is the best game in town for all things fireplace. From the first moment I walked into their showroom, to the final demonstration post install, they've handled every communication, detail, and install step like a luxury brand. Their...”
Read the full review
Sutter is the best game in town for all things fireplace. From the first moment I walked into their showroom, to the final demonstration post install, they've handled every communication, detail, and install step like a luxury brand. Their products may not be the most inexpensive, but the quality of the lines they carry and professionalism with which they install them are deserving of 5 stars all around. Worth every dollar!
“I bought a gas grill here, appreciated them taking time to walk me through all the options over multiple visits, and the delivery and assembly on my roof - two guys took 1-2 hours to assemble the grill, called a third person to help get...”
Read the full review
I bought a gas grill here, appreciated them taking time to walk me through all the options over multiple visits, and the delivery and assembly on my roof - two guys took 1-2 hours to assemble the grill, called a third person to help get everything up to the roof, walked me through all the functions, and took away all the packing materials. I probably could have paid less someplace else and figured out more myself but for a category that was new to me it was worth more for the comprehensive, hassle-free experience.
“I had Sutter install a fireplace insert in my 1929 home in late 2025. I was worried about previous bids I'd recieved that were a big metal box just set in the opening. I have a lovely surround that fits the vintage of my home. Sutter was...”
Read the full review
I had Sutter install a fireplace insert in my 1929 home in late 2025. I was worried about previous bids I'd recieved that were a big metal box just set in the opening. I have a lovely surround that fits the vintage of my home. Sutter was the only company that was able to provide a custom surround for my job. I'm so happy with the results, they were great to work with and my fireplace is beautiful and functional.
“I had the most awesome service tech come out to my house, Chyna, and she was so professional, quick, and went above and beyond for the repair. The fireplace looked so good, was the cleanest I had ever seen it, basically brand new, and she...”
Read the full review
I had the most awesome service tech come out to my house, Chyna, and she was so professional, quick, and went above and beyond for the repair. The fireplace looked so good, was the cleanest I had ever seen it, basically brand new, and she went out of her way to repair one of the logs that had broken. My fireplace has never been better, so happy with the result. Chyna was so incredible and definitely recommend!
“We bought our most recent grill through Sutter Home & Hearth. They had a decent selection, the salesperson was helpful figuring out the difference in all the grills. Most importantly, though, their installation team was fabulous. The...”
Read the full review
We bought our most recent grill through Sutter Home & Hearth. They had a decent selection, the salesperson was helpful figuring out the difference in all the grills. Most importantly, though, their installation team was fabulous. The appointment was set up quickly, they brought the grill and assembled it in an awkward spot on our deck and took the told grill away. Fabulous service.
“Excellent experience from show room and comparison of multiple gas logs stoves, thru installation and advice on how to operate and maintain new stove. Plus they do annual maintenance and inspection for a reasonable fee which I will take...”
Read the full review
Excellent experience from show room and comparison of multiple gas logs stoves, thru installation and advice on how to operate and maintain new stove. Plus they do annual maintenance and inspection for a reasonable fee which I will take advantage of for safety and ease of maintenance (inspection, adding rockwool bits to enhance embers and flame appearance, plus cleaning of glass screens). Price of stive and installation was very reasonable. I highly recommend Sutter. My two Great Dane puppies and my husband and I all enjoy sitting by the stove and soaking up BTUs
“There was a communication problem with Sutter… and I surfaced it when I submitted my payment. The problem was resolved and they handled it very graciously. Thanks Sean … your team is amazing!!”
“My wife and I have used sutter to install gas fireplaces (Valor and Mendota) in both houses we've lived in. Not only are the fireplaces amazing and a great addition to the house but Sutter has been exceptional to work with. First, they are...”
Read the full review
My wife and I have used sutter to install gas fireplaces (Valor and Mendota) in both houses we've lived in. Not only are the fireplaces amazing and a great addition to the house but Sutter has been exceptional to work with. First, they are extremely knowledgeable. You walk in with a million questions and walk out with answers! They provide clear information to help you make a decision and aren't pushy about it. Pre install, they come to your house and measure everything to ensure everything will fit just right. They do custom surrounds to match your house's unique style and provide good design direction. Install is smooth (so much that even the inspectors were impressed) and the handoff is seamless. I can't recommend Sutter enough and would highly recommend them for your gas fireplace needs!
“Sutter did a great job on our install and went the extra mile to get it finished in time for a big party we were throwing. We love the new fireplace and use it pretty much every day!”
“Excellent. Travis was perfect. Showed up on time, cleaned and repaired our gas fireplace and then took time to teach me how to use the various functions on the remote. All with a professional no-rush attitude. Rare to get such great service these days. A++++”
“Fantastic experience with Sutter Home & Hearth. They are good communicators and was able to get a next day appointment because they had a cancellation. Travis was out to fix the fireplace and did a fantastic job - super professional and...”
Read the full review
Fantastic experience with Sutter Home & Hearth. They are good communicators and was able to get a next day appointment because they had a cancellation. Travis was out to fix the fireplace and did a fantastic job - super professional and experienced. He was able to diagnosis and fix, as well as teach me a bunch about the fireplace and the problem. Outstanding customer service!
“Sutter Home & Hearth was expert in the electric fireplace insert and installation. Mike Bayliss was particularly helpful and understanding of our needs and aesthetic. The insert was installed flawlessly and we could not be happier!! Thank you!”
“We have worked with Sutter to install gas inserts in two different fireplaces and were very happy both times. During our most recent project, from our first visit to their store to explore options through the final installation we were...”
Read the full review
We have worked with Sutter to install gas inserts in two different fireplaces and were very happy both times. During our most recent project, from our first visit to their store to explore options through the final installation we were confident that we were working with the best team for our fireplace goals. Every member of the team is an expert and they are very customer focused.
“We recently had a Morsø stove installed by Sutter Home & Hearth, and we couldn't be happier with the experience. The team worked tirelessly through a long day, kept our home impeccably clean, and took the time to explain every detail,...”
Read the full review
We recently had a Morsø stove installed by Sutter Home & Hearth, and we couldn't be happier with the experience. The team worked tirelessly through a long day, kept our home impeccably clean, and took the time to explain every detail, patiently answering all our questions. The execution and customer service were outstanding. Highly recommended!
“We have a really small fireplace and were looking for a way to convert it to gas. All other companies laughed at us given the size of the fireplace opening, but Sutter was really helpful and gave us some suggestions on where to find one...”
Read the full review
We have a really small fireplace and were looking for a way to convert it to gas. All other companies laughed at us given the size of the fireplace opening, but Sutter was really helpful and gave us some suggestions on where to find one that might fit. We found one, they ordered it and installed it. They also gave us great advice on a mason to help adjust some of the masonry work needed before the install. Our new gas insert looks great, really warms up our living room in the winter and is a great focal point for the house.
“The service manager was very helpful. I went to every single place I could find and the price was comparable. They have a more local store feel than the huge stores.”
“We have looked other places at logs and we felt that they had the best prices and quality that we had seen. The salesperson was helpful and informative. The logs looked great in our living room.”
“We got several bids and Sutter wasn't necessarily the cheapest, but they were the most knowledgable, least 'salesman'y', and patient with our project, timeline, and changes. Dennis, Amar, Johnathan (sales) & Nathan, Mike, Robin (install...”
Read the full review
We got several bids and Sutter wasn't necessarily the cheapest, but they were the most knowledgable, least 'salesman'y', and patient with our project, timeline, and changes. Dennis, Amar, Johnathan (sales) & Nathan, Mike, Robin (install team) were communicative, professional, & all exceptional at their jobs. Would highly recommend them.
“John just left my home -I'd been struggling with my Waterford free standing fireplace and he very efficiently and professionally repaired it explaining what he did as well - extremely pleased and delighted all in all!”
“We have so many positve experiences with this company. We recently replaced our gas barbecue that we had over 20years. Sutter was easy to work with to select a new grill, they delivered it, installed and provided us with instructions on...”
Read the full review
We have so many positve experiences with this company. We recently replaced our gas barbecue that we had over 20years. Sutter was easy to work with to select a new grill, they delivered it, installed and provided us with instructions on use. Their staff are always friendly and professional. Highly recommend
“Excellent. Travis was perfect. Showed up on time, cleaned and repaired our gas fireplace and then took time to teach me how to use the various functions on the remote. All with a professional no-rush attitude. Rare to get such great service these days. A++++”
“We contacted Sutter Home and Hearth to service a 12 year old Regence natural gas fireplace. They arrived promptly, diagnosed the problem immediatel, and effected repair professionally. I was truly impressed with their knowledge of my...”
Read the full review
We contacted Sutter Home and Hearth to service a 12 year old Regence natural gas fireplace. They arrived promptly, diagnosed the problem immediatel, and effected repair professionally. I was truly impressed with their knowledge of my system, and appreciated their willingness to discuss maintenance strategies relative to my particular unit. I recommend them without reservation for your fireplace service needs.
“I submitted a question regarding a cracked fire brick in our woodstove via the website form. Due to our specific circumstances, I had little information to share about my specific issue. When I received an email back from Aaron, he was...”
Read the full review
I submitted a question regarding a cracked fire brick in our woodstove via the website form. Due to our specific circumstances, I had little information to share about my specific issue. When I received an email back from Aaron, he was patient and helpful despite it being obvious that I wouldn't be coming into the store or imminently becoming a new 'customer'. I thought it was worthy of a good review for services above and beyond direct customer service. Thanks Aaron!
“Just replaced our 26yr old Sutter gas stove with another Sutter gas insert stunner. The team went above and beyond to fast track installation so that we could get some use during these waning cold months. We got the best advice for...”
Read the full review
Just replaced our 26yr old Sutter gas stove with another Sutter gas insert stunner. The team went above and beyond to fast track installation so that we could get some use during these waning cold months. We got the best advice for selecting a unit that met our price point, no fast talking toward a more expensive unit, and, when asked, gave us their take on best looking surrounds that would work with our space. The scope of the work, replacing fireplace surround from atop our very tall house, was more than we had expected and left us better appreciating the labor expenses. We are pleased and assured they will be there if any problems arise in the future. Thanks Sutter H&H
“The staff at Sutter was extremely friendly and knowledgeable. I couldn't imagine buying my fireplace inserts anywhere else! I would definitely recommend Sutter to all my friends and family!”
“I had a fantastic experience with Aaron Yost at Sutter Home & Hearth. We have an old Victorian home with a coal burning fireplace. We were told by another provider that our fireplace was too small to be operable in almost any capacity....”
Read the full review
I had a fantastic experience with Aaron Yost at Sutter Home & Hearth. We have an old Victorian home with a coal burning fireplace. We were told by another provider that our fireplace was too small to be operable in almost any capacity. Aaron worked closely with us to find a solution (with the smallest logset available!) and we are absolutely thrilled with the result. Aaron was thorough, responsive and thoughtful - highly recommend!
“We had a great experience with Sutter Home and Hearth. Johnny arrived on time, wore a mask & booties on his shoes, got our fireplace fixed and shared lots of good advice to make sure it doesn't happen again. Highly recommend.”
Showing all 69 reviews
Where We Work
From Houseboats to High-Rises
Whether you're the house on the corner or the skyscraper downtown, this is our territory: Seattle proper and the towns around the Sound—Everett down to Des Moines, the Eastside out to Snoqualmie, and across the water to Vashon, Bainbridge, Kingston, and Whidbey, where we keep an installer on the island.
We've put wood stoves in Lake Union houseboats and gas fireplaces forty floors up. The ferry doesn't scare us and neither does your crawl space.
See Every City We Serve
The Ballard Showroom
Come Stand in Front of the Real Thing
The showroom keeps dozens of units burning live—fireplaces, inserts, and stoves you can stand in front of, with the price as shown and the average installed price right on the card. Bring your questions and your fireplace photos; the folks on the floor have seen your house before.
920 NW Leary Way, Seattle, WA 98107
Tues–Fri: 10am–6pm · Sat: 10am–4pm · Sun & Mon: Closed
Asked in the Showroom
Common Questions About Fireplace Projects
The questions every Seattle fireplace project runs into, answered the way we'd answer them face to face.
See More Common QuestionsHow much does a fireplace cost installed in Seattle?
Most gas insert projects in Seattle land between $7,000 and $12,000 installed—a Valor Legend G3 averages about $7,000 all-in, and a big-glass unit like the Mendota FV44i runs closer to $12,000. Your instant estimate narrows it to your firebox; the free in-home visit makes it exact.
Do you need a permit to install a fireplace in Seattle?
Yes—gas and venting work is permitted and inspected in every jurisdiction we serve, and it should be. We pull the permit on every job and meet the inspector. It's built into the process, not an upsell.
How long does a fireplace installation take?
Stocked units are usually a few weeks out depending on the season. Built-to-order fires carry honest lead times we state up front. Either way you'll have the date before you put money down.
Can you convert your wood-burning fireplace to gas?
Almost always, yes—a gas insert drops into most existing wood fireboxes and vents up the old chimney, turning a drafty masonry opening into real, controllable heat. We confirm the fit, venting, and gas supply at the free in-home visit before anything is ordered.
Will an insert ruin your original tile fireplace?
Not on our watch. Inside-fit inserts and made-to-measure overlap trims keep the original surround visible—the goal is to accentuate what's there, never to cover it. Bring photos to the showroom or upload one to the visualizer and we'll show you.
Do we come to you, or do you come to us?
Both, in that order or not. The showroom in Ballard has dozens of units burning live, and the free in-home visit brings an estimator to your house anywhere in our service area—Seattle proper, the Eastside, north to Everett, and the islands. Whichever you start with, the details get confirmed at your house before anything is ordered.
The Whole Point
Getting a Fireplace Installed Shouldn't Be a Hassle
Be confident that the details of your project are covered—the permit, the venting, the schedule, the trim that honors your hundred-year-old tile. Then enjoy your home every day of the year.