Pacific Energy$$$
Pacific Energy Neo 2.5
Wood Insert
Configure, Price & Visualize
Verified Estimate confirms the unit should fit and work in your space, then prices the exact vent kit for your venting plus any install add-ons you’ll actually need. The most accurate number.
Quick Estimate uses the simplest vent kit and a baseline install—a fast starting number, no questions.
Visualizer shows this unit rendered in a photo of your own room before anything is decided.
Product Configuration
Unit, fitting vent kit, and installation—priced right on this page.
This one prices person-to-person—book the free in-home visit and our team measures, confirms every install detail, and writes your estimate on the spot.
Sold and installed from our Ballard showroom · SKU 11040028
Modern lines, a big view of the fire, and heat for most of the house.
Quick Facts
- Heating Capacity: Up to 2,000 sq ft.
- Efficiency: 73% (EPA 2020 test, higher heating value).
- Maximum Log Size: 18"
- Burn Time: Approx. 8–12 hours
- Fuel: Wood.
- Controls: One air-control lever; the fire burns with no electricity.
- Fan: Included
Who It's For
A contemporary room deserves a fire that matches it, and most inserts big enough to heat the house still come dressed in arches and scrollwork. You need modern looks and real heating capacity in the same insert. If your home is up to about 2,000 square feet and you want a flush, clean face with a generous window on the fire, the Neo 2.5 Insert is the one. Pick a traditional insert instead and you get the heat without the look you wanted.
What Makes It Special
The Neo 2.5 sits flush with the fireplace face behind a plain trim plate, so the fire is the only thing you notice. It is the larger of the two Neo inserts, with a bigger firebox and room for 18-inch logs.
A built-in heat exchanger and two temperature-activated, variable-speed blowers carry the heat into the room. A full load burns for approx. 8–12 hours, so the fire you build after dinner is still going strong when everyone heads to bed.
Possible Downsides
- Contemporary trim only. For an arched, traditional door at the same size, look at the Super insert.
If you want a modern-looking insert that can heat most of the house, the Neo 2.5 Insert is the right decision. Guests notice the fire first, and nobody reaches for a sweater.
The Neo 2.5 Insert is finished with a front trim plate in Metallic Black or Stainless Steel and a regular or oversized backing plate.
Quick Specs
Dimensions
34" W · 21.5" H · 19.5" D
- Approx. Heating Area
- Up to 2,000 sq ft
- Maximum Burn Time
- 8–12 hours
- Maximum Log Size
- Up to 18″
- Firebox Size
- 1.9 cu ft
- Style
- All · Traditional · Transitional
- Fuel
- Wood
Available at our showroom
Manuals & Spec Sheets
Pacific Energy: Neo 2.5 LE2 Wood Insert Owner's Manual
Pacific Energy: Neo 2.5 LE2 Wood Insert Brochure
Pacific Energy: Neo 2.5 LE2 Wood Insert Installation Manual
Documentation for this model is available at our showroom.
Can you get an instant online estimate for the Pacific Energy Neo 2.5?
Yes—right on this page. Configure the Pacific Energy Neo 2.5 and get a free, no-obligation instant estimate covering the unit as configured, a fitting vent kit, and professional installation labor. No phone call required.
What's included in the online estimate?
The unit with the options you selected, a real vent kit matched to your venting, and the installation labor for a typical setup. Your free one-to-two-hour in-home visit confirms every detail before anything is ordered.
Who pulls the permit?
We do, on every job, in every jurisdiction we serve—and we meet the inspector. It's built into the process, not an upsell.
Can you see the Pacific Energy Neo 2.5 in a photo of your own room?
Yes. The Visualizer tab on this page renders the Pacific Energy Neo 2.5 into a straight-on photo of your wall, scaled to the room, so you see it in your space before you price a thing. Phone photos are fine. It's a faithful preview, not an architectural drawing; sizing, venting, and trim get confirmed at the free in-home visit.
Is the online estimate real, or a rough guess?
Real, and honest about what it is: a price for the Pacific Energy Neo 2.5 as configured, a fitting vent kit, and professional installation labor, built from real Seattle installs. It is not binding. The free one-to-two-hour in-home visit checks your actual house before the price is final, and nothing is ordered until then.
Do you install and service the Pacific Energy Neo 2.5 yourselves?
Yes, both. Our own in-house installers set the Pacific Energy Neo 2.5, run the venting and the gas, pull the permit, and light the first fire before leaving. Afterward the service desk looks after every unit that came from Sutter, with factory-trained technicians and a real date when you call.
Shop the Series, Not the Model
Close Cousins on the Floor
A near-miss on size or budget usually has a cousin that fits—ask the team.
Browse All Wood InsertsThe Whole Point
Getting a Fireplace Installed Shouldn't Be a Hassle
Be confident that the details of your project are covered—the permit, the venting, the schedule, the trim that honors your hundred-year-old tile. Then enjoy your home every day of the year.