Service & Repair
Chimney Sweeps We Refer
Sweeping is its own trade, and Sutter doesn't do it. We repair the wood stoves and inserts we sold: door gaskets, air tubes, baffles, and parts. For the chimney itself, these are the sweeps we send our own customers to.
Who to Call
Sweeps Our Customers Use
Call the sweep directly to book the cleaning and inspection. Once the chimney is clean, Sutter handles any repair the unit itself needs.
Not Our Trade
Common Questions About Chimney Sweeps
Why we refer sweeps, who we refer, and what stays with the Sutter service desk.
See More Common QuestionsDoes Sutter Home & Hearth sweep chimneys?
No. Sweeping is its own trade, and Sutter doesn't clean wood stoves or inserts either; we repair the wood units we sold, from door gaskets to air tubes, baffles, and parts. For the chimney itself, Pristine Sweeps is the sweep we send our own customers to.
How often should a chimney be swept or inspected?
Most sweeps and the fire codes recommend an inspection every year and a sweeping whenever creosote has built up, which depends on how much wood you burn and how dry it is. Book the sweep directly, and once the chimney is clean, Sutter handles any repair the stove or insert itself needs.
How much does a chimney sweep cost?
The sweep quotes it, not Sutter, because the sweep does the work; call Pristine Sweeps directly to book the cleaning and inspection and get the number. Sutter's part is the unit: a gasket, an air tube, a baffle, or a part on a wood stove or insert bought from Sutter is ours, scheduled through the service desk.