We visited their showroom in Ballard and we decided to order our fireplace through them. I was confused about their various options but they helped explain things quite well. In the end, we got a great fireplace that didn’t break the bank. They also had to install it before the remodeling was completed, so they worked with the contractor to explain where the chimney had to go, etc. After the remodel, they came over to teach us how to use the fireplace and help “break it in”. It really is the heart of the house thanks to them.
